Today’s focus is on the concept of Relatedness. When leaders Energise Action and hold people accountable for their individual and collective performance through clear objectives, effective feedback and coaching they create a strong culture of interdependence and cooperation which leads to increased Relatedness.
Relatedness is a sense of safety with colleagues and is created through factors like trust and empathy.
The second way managers threaten psychological safety is the opposite of micromanaging – completely ignoring direct reports. In this case, the manager’s fear of micromanaging causes them to avoid the potential conflict of holding people accountable for their performance. Without a strong sense of accountability within the group, projects and tasks flow to the competent, and the ones who are not productive are ignored. Being ignored is worse than being fired! And not only does this situation create an ineffective disengaged culture, it also creates higher overheads as unproductive people are left on the payroll, with very little to do.
Successful leaders work to build healthy interdependence within their staff that results in collaboration within the department and with other departments. This interdependence comes from a healthy regard for the value each team member brings, as well as an investment into the growth and development of others’ success. In groups and out groups are avoided as all team members are expected to perform and be active members of the team. Serious performance issues are dealt with directly and respectfully and not just sidelined. The result is a real, high-functioning team with a shared purpose.
When we Energise Action and hold people accountable for their individual and collective performance, through clear objectives, effective feedback and coaching we enhance Relatedness and create a strong culture of Psychological Safety, interdependence and cooperation.