Mihály Csíkszentmihályi, a Hungarian psychologist, coined the phrase “FLOW” that describes a healthy mental state in which a person is so immersed in the task at hand that it creates a focus and engagement that increases effectiveness.
What is worse than being fired? Being ignored. As a leader, ignoring one or more team members is a form of punishment, and most of us never think of the impact.
As we work through the hybrid workplace, potential shortage of workers and an increased demand for goods and services, we, as leaders, need to realise we just got a wake-up call. Culture matters more than ever.